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Saturday, January 29, 2011

My web browser has been hijacked.

Spyware, adware, malware, and other Trojans are becoming an ever-growing threat to users who browse the Internet or install free programs. However, many computer users do not realize when these programs are secretly installed on a computer or realize when their system or browsers settings are changed. Below is a listing of potential symptoms a user may encounter when their browser or computer has been hijacked.

* Default home page changes to a different page; commonly an adult oriented web page.
* Computer slows down.
* New tools in the browser such as a new search toolbar is installed or added to the browser.
* Default search engine or other settings changed.
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Unfortunately, many of the software programs designed to hijack a computer's browser are intentionally designed to be difficult to remove or detect. Below are recommendations on how these programs can be prevented and removed.

Free programs

When installing free programs such as KaZaA, read the disclaimers and watch for additional programs that are being installed. Many times these programs are supported by automatically installing spyware programs.

If you no longer use these programs on a regular basis, uninstalling these programs will (but not always) also uninstall any associated software that is included with them.

Add/Remove programs

If you are running Microsoft Windows and you have noticed a program that you do not wish to use or want uninstalled, see if the program can be removed through Add/Remove programs in the Control panel.

All of the legitimate companies that install toolbars onto your computer should be able to be removed through the Add/Remove programs icon in the control panel. Some examples include the Alexa Toolbar, Google Toolbar, Yahoo Toolbar, and Windows Live Toolbar.

If the spyware program you're attempting to uninstall cannot be uninstalled or gets reinstalled when you reboot the computer. Boot the computer into Safe Mode and then uninstall the program while in Safe Mode.

Restore browser settings

Some web pages and programs are designed to automatically change your browser's settings. For example, a web page or program may automatically change your default home page to an alternate home page. These issues can be corrected by following the below steps.

1. Close all browser windows so that only one window is open.
2. Visit an alternate safe site such as Computer Hope or Google.
3. Correct the settings changed, such as changing your home page back to your original home page. Additional help and information about changing your browser's settings can be found on our browser help pages.
4. Once the settings have been changed and applied, close out of the browser window.
5. The next time the browser is opened it should have the correct settings. However, if the site that changed your browser settings is visited again, it is likely that the settings will be changed again. This issue can be prevented with many of the spyware / adware programs that are available today.

Spyware / Adware / Malware detection and removal programs

Because of the ever-growing threat of these programs, many companies have developed programs that help prevent, detect, and remove these infections. Below is a listing of a few of the programs you may wish to consider.

* Malwarebytes
* Microsoft's Windows Defender
* Ad-aware from Lavasoft
* Spy Sweeper from Webroot Software
* Spybot Search and Destroy
* SpywareBlaster from Javacool Software
* HijackThis by Merijn.

A computer can have any number of spyware programs installed at the same time and it's recommended that you have more than one to ensure your computer is not infected. When running these programs if the spyware returns after rebooting the computer boot the computer into Safe Mode and run the spyware programs while in Safe Mode. Additional information about getting into Safe Mode can be found on document CHSAFE.

Microsoft Windows XP users

If you are running Microsoft Windows XP, updating to the latest Service Pack will help protect your computer against spyware.

Try alternative browser

Because Microsoft Internet Explorer is the most widely used browser today and because of its vulnerabilities, switching to an alternative browser such as Mozilla Firefox can significantly reduce the amount of spyware you get on your computer.

System Restore

Users who are running Microsoft Windows XP and are not able to remove a program that has hijacked their computer or browser may also wish to consider running the Microsoft System Restore and restore the computer to an earlier date.

How do I know if my computer has been hacked?

Most computer problems are not caused by computer hackers, it is more common for a computer to be hijacked then hacked. It can be difficult to detect a hacker on a computer because generally nothing changes to help disguise the hack. Below are the most common things that change after a computer is hacked.

New programs installed

In some situations, you may see new programs or files to the computer. If you are the only user on the computer and new programs are installed, this could be an indication of a hacked computer. However, there are also several legitimate reasons why a new program may appear on the computer, as listed below.

  • Operating system or other program received updates that included new programs or files.
  • When installing a new program it may have installed other programs. For example, it is common for plugins and other free programs to have a check box asking if it is ok to install a new Toolbar or anti-virus on your computer. If these boxes are checked, new programs are installed.
  • Any other person who logs on your computer could install new programs.

Below is a listing of programs that may indicate a hacker has been on the computer.

  • Back doors and Trojans are by far the most common programs to be installed on the computer after it has been hacked. These programs allow the hacker to gain access to the computer.
  • IRCclients are another common way for a hacker to get into a computer or remotely control thousands of computers. If you have never participated in a IRC chat, your computer may have been hacked.
  • Spyware, rogue anti-virus programs, and malware can be an indication of a hacker. However, are more commonly a sign that your computer has been hijacked while on the Internet.

Computer passwords have changed

Online passwords

Sometimes, after an online account is hacked the attacker changes the password to your account. Try using the forgot password feature to reset the password. If your e-mail address has changed or this feature does not work, contact the company who is providing the service, they are the only ones who can reset your account.

Local computer password

If your password to log into your computer has changed, it may have been hacked. There is no reason why a password would change on its own. Log into an administrator account to change your accounts password.


Lost or Forgottern Windows Password

E-mail spam being sent

When an e-mail account is hacked or taken over, the attacker almost always uses that account to spread spam and Viruses. If your friends, family, or coworkers are receiving e-mail from you advertising something like Viagra your e-mail is compromised. Log into your e-mail and change your e-mail account password.

Tip E-mail addresses can also be spoofed without hacking the e-mail account. After changing the e-mail password, if your friends continue to get e-mails you have not sent, it is likely someone is spoofing your e-mail address.

Getting Bounce back E-mails from addresses I don't know.

Increased network activity

For any attacker to take control of a computer, they must remotely connect to that computer. When someone is remotely connected to your computer, your Internet connection will be slower. Also, many times after the computer is hacked it becomes a zombie to attack other computers.

Installing a bandwidth monitor program on the computer can help determine what programs are using what bandwidth on your computer. Windows users can also use the netstat command to determine remote established network connections and open ports.

There are dozens of other legitimate reasons why your Internet connection may also be slow.

Why is my Internet connection so slow

Unknown programs wanting access

Computer security programs and firewalls help restrict access to programs on a network or Internet. If the computer prompts for access to programs you do not know, rogue programs may be installed, or it may have been hacked. If you do not know why a program needs access to the Internet, we recommend blocking access to that program. If you later discover these blocks cause problems, they can be removed.

Tip A firewall prompting you for access may also just be someone trying to probe your network, king for open or available ports in your network.

Security programs uninstalled

If the computers anti-virus, anti-malware program, or firewall that has been uninstalled or disabled this can also be an indication of a hacked computer. A hacker may disable these programs to help hide any warnings that would appear while they are on the computer.

Computer doing things by itself

When someone is remotely connected to a computer they can remotely control any device. For example, a mouse cursor could be moved or something could be typed. If you see the computer doing something as if someone else was in control, this can be an indication of a hacked computer.

Modem users

If the computer is dialing the Internet on its own, it is an indication that a program needs to connect to the Internet. It is common for programs like e-mail clients to do this to check for new e-mail. However, if you cannot identify what program needs Internet access, this can also be an indication of a hacked computer.

Internet browser home page changed or new toolbar

Internet browser changes such as your home page changing to a different web page, a new toolbar getting added, your search provider changing, web pages getting redirected are all signs of a browser getting hijacked and not a computer hacker

About Virus

A computer virus is a computer program that can copy itself[1] and infect a computer. The term "virus" is also commonly but erroneously used to refer to other types of malware, including but not limited to adware and spyware programs that do not have the reproductive ability. A true virus can spread from one computer to another (in some form of executable code) when its host is taken to the target computer; for instance because a user sent it over a network or the Internet, or carried it on a removable medium such as a floppy disk, CD, DVD, or USB drive.[2]

Viruses can increase their chances of spreading to other computers by infecting files on a network file system or a file system that is accessed by another computer.[3][4]

As stated above, the term "computer virus" is sometimes used as a catch-all phrase to include all types of malware, even those that do not have the reproductive ability. Malware includes computer viruses, computer worms, Trojan horses, most rootkits, spyware, dishonest adware and other malicious and unwanted software, including true viruses. Viruses are sometimes confused with worms and Trojan horses, which are technically different. A worm can exploit security vulnerabilities to spread itself automatically to other computers through networks, while a Trojan horse is a program that appears harmless but hides malicious functions. Worms and Trojan horses, like viruses, may harm a computer system's data or performance. Some viruses and other malware have symptoms noticeable to the computer user, but many are surreptitious or simply do nothing to call attention to themselves. Some viruses do nothing beyond reproducing themselves.

The first academic work on the theory of computer viruses (although the term "computer virus" was not invented at that time) was done by John von Neumann in 1949 who held lectures at the University of Illinois about the "Theory and Organization of Complicated Automata". The work of von Neumann was later published as the "Theory of self-reproducing automata".[5] In his essay von Neumann postulated that a computer program could reproduce.

In 1972 Veith Risak published his article "Selbstreproduzierende Automaten mit minimaler Informationsübertragung" (Self-reproducing automata with minimal information exchange).[6] The article describes a fully functional virus written in assembler language for a SIEMENS 4004/35 computer system.

In 1980 Jürgen Kraus wrote his diplom thesis "Selbstreproduktion bei Programmen" (Self-reproduction of programs) at the University of Dortmund.[7] In his work Kraus postulated that computer programs can behave in a way similar to biological viruses.

In 1984 Fred Cohen from the University of Southern California wrote his paper "Computer Viruses - Theory and Experiments".[8] It was the first paper to explicitly call a self-reproducing program a "virus"; a term introduced by his mentor Leonard Adleman.

An article that describes "useful virus functionalities" was published by J. B. Gunn under the title "Use of virus functions to provide a virtual APL interpreter under user control" in 1984.[9]

Science Fiction

The Terminal Man, a science fiction novel by Michael Crichton (1972), told (as a sideline story) of a computer with telephone modem dialing capability, which had been programmed to randomly dial phone numbers until it hit a modem that is answered by another computer. It then attempted to program the answering computer with its own program, so that the second computer would also begin dialing random numbers, in search of yet another computer to program. The program is assumed to spread exponentially through susceptible computers.

The actual term 'virus' was first used in David Gerrold's 1972 novel, When HARLIE Was One. In that novel, a sentient computer named HARLIE writes viral software to retrieve damaging personal information from other computers to blackmail the man who wants to turn him off.

Virus programs

The Creeper virus was first detected on ARPANET, the forerunner of the Internet, in the early 1970s.[10] Creeper was an experimental self-replicating program written by Bob Thomas at BBN Technologies in 1971.[11] Creeper used the ARPANET to infect DEC PDP-10 computers running the TENEX operating system.[12] Creeper gained access via the ARPANET and copied itself to the remote system where the message, "I'm the creeper, catch me if you can!" was displayed. The Reaper program was created to delete Creeper.[13]

A program called "Elk Cloner" was the first computer virus to appear "in the wild" — that is, outside the single computer or lab where it was created.[14] Written in 1981 by Richard Skrenta, it attached itself to the Apple DOS 3.3 operating system and spread via floppy disk.[14][15] This virus, created as a practical joke when Skrenta was still in high school, was injected in a game on a floppy disk. On its 50th use the Elk Cloner virus would be activated, infecting the computer and displaying a short poem beginning "Elk Cloner: The program with a personality."

The first PC virus in the wild was a boot sector virus dubbed (c)Brain,[16] created in 1986 by the Farooq Alvi Brothers in Lahore, Pakistan, reportedly to deter piracy of the software they had written.[17]

Before computer networks became widespread, most viruses spread on removable media, particularly floppy disks. In the early days of the personal computer, many users regularly exchanged information and programs on floppies. Some viruses spread by infecting programs stored on these disks, while others installed themselves into the disk boot sector, ensuring that they would be run when the user booted the computer from the disk, usually inadvertently. PCs of the era would attempt to boot first from a floppy if one had been left in the drive. Until floppy disks fell out of use, this was the most successful infection strategy and boot sector viruses were the most common in the wild for many years.[1]

Traditional computer viruses emerged in the 1980s, driven by the spread of personal computers and the resultant increase in BBS, modem use, and software sharing. Bulletin board-driven software sharing contributed directly to the spread of Trojan horse programs, and viruses were written to infect popularly traded software. Shareware and bootleg software were equally common vectors for viruses on BBS's.[citation needed]

Macro viruses have become common since the mid-1990s. Most of these viruses are written in the scripting languages for Microsoft programs such as Word and Excel and spread throughout Microsoft Office by infecting documents and spreadsheets. Since Word and Excel were also available for Mac OS, most could also spread to Macintosh computers. Although most of these viruses did not have the ability to send infected e-mail, those viruses which did take advantage of the Microsoft Outlook COM interface.[citation needed]

Some old versions of Microsoft Word allow macros to replicate themselves with additional blank lines. If two macro viruses simultaneously infect a document, the combination of the two, if also self-replicating, can appear as a "mating" of the two and would likely be detected as a virus unique from the "parents".[18]

A virus may also send a web address link as an instant message to all the contacts on an infected machine. If the recipient, thinking the link is from a friend (a trusted source) follows the link to the website, the virus hosted at the site may be able to infect this new computer and continue propagating.

Viruses that spread using cross-site scripting were first reported in 2002,[19] and were academically demonstrated in 2005.[20] There have been multiple instances of the cross-site scripting viruses in the wild, exploiting websites such as MySpace and Yahoo.

Infection strategies

In order to replicate itself, a virus must be permitted to execute code and write to memory. For this reason, many viruses attach themselves to executable files that may be part of legitimate programs. If a user attempts to launch an infected program, the virus' code may be executed simultaneously. Viruses can be divided into two types based on their behavior when they are executed. Nonresident viruses immediately search for other hosts that can be infected, infect those targets, and finally transfer control to the application program they infected. Resident viruses do not search for hosts when they are started. Instead, a resident virus loads itself into memory on execution and transfers control to the host program. The virus stays active in the background and infects new hosts when those files are accessed by other programs or the operating system itself.

Nonresident viruses

Nonresident viruses can be thought of as consisting of a finder module and a replication module. The finder module is responsible for finding new files to infect. For each new executable file the finder module encounters, it calls the replication module to infect that file.

Resident viruses

Resident viruses contain a replication module that is similar to the one that is employed by nonresident viruses. This module, however, is not called by a finder module. The virus loads the replication module into memory when it is executed instead and ensures that this module is executed each time the operating system is called to perform a certain operation. The replication module can be called, for example, each time the operating system executes a file. In this case the virus infects every suitable program that is executed on the computer.

Resident viruses are sometimes subdivided into a category of fast infectors and a category of slow infectors. Fast infectors are designed to infect as many files as possible. A fast infector, for instance, can infect every potential host file that is accessed. This poses a special problem when using anti-virus software, since a virus scanner will access every potential host file on a computer when it performs a system-wide scan. If the virus scanner fails to notice that such a virus is present in memory the virus can "piggy-back" on the virus scanner and in this way infect all files that are scanned. Fast infectors rely on their fast infection rate to spread. The disadvantage of this method is that infecting many files may make detection more likely, because the virus may slow down a computer or perform many suspicious actions that can be noticed by anti-virus software. Slow infectors, on the other hand, are designed to infect hosts infrequently. Some slow infectors, for instance, only infect files when they are copied. Slow infectors are designed to avoid detection by limiting their actions: they are less likely to slow down a computer noticeably and will, at most, infrequently trigger anti-virus software that detects suspicious behavior by programs. The slow infector approach, however, does not seem very successful.

Vectors and hosts

Viruses have targeted various types of transmission media or hosts. This list is not exhaustive:

PDFs, like HTML, may link to malicious code. PDFs can also be infected with malicious code.

In operating systems that use file extensions to determine program associations (such as Microsoft Windows), the extensions may be hidden from the user by default. This makes it possible to create a file that is of a different type than it appears to the user. For example, an executable may be created named "picture.png.exe", in which the user sees only "picture.png" and therefore assumes that this file is an image and most likely is safe, yet when opened runs the executable on the client machine.

An additional method is to generate the virus code from parts of existing operating system files by using the CRC16/CRC32 data. The initial code can be quite small (tens of bytes) and unpack a fairly large virus. This is analogous to a biological "prion" in the way it works but is vulnerable to signature based detection. This attack has not yet been seen "in the wild".

Methods to avoid detection

In order to avoid detection by users, some viruses employ different kinds of deception. Some old viruses, especially on the MS-DOS platform, make sure that the "last modified" date of a host file stays the same when the file is infected by the virus. This approach does not fool anti-virus software, however, especially those which maintain and date Cyclic redundancy checks on file changes.

Some viruses can infect files without increasing their sizes or damaging the files. They accomplish this by overwriting unused areas of executable files. These are called cavity viruses. For example, the CIH virus, or Chernobyl Virus, infects Portable Executable files. Because those files have many empty gaps, the virus, which was 1 KB in length, did not add to the size of the file.

Some viruses try to avoid detection by killing the tasks associated with antivirus software before it can detect them.

As computers and operating systems grow larger and more complex, old hiding techniques need to be updated or replaced. Defending a computer against viruses may demand that a file system migrate towards detailed and explicit permission for every kind of file access.

Avoiding bait files and other undesirable hosts

A virus needs to infect hosts in order to spread further. In some cases, it might be a bad idea to infect a host program. For example, many anti-virus programs perform an integrity check of their own code. Infecting such programs will therefore increase the likelihood that the virus is detected. For this reason, some viruses are programmed not to infect programs that are known to be part of anti-virus software. Another type of host that viruses sometimes avoid are bait files. Bait files (or goat files) are files that are specially created by anti-virus software, or by anti-virus professionals themselves, to be infected by a virus. These files can be created for various reasons, all of which are related to the detection of the virus:

  • Anti-virus professionals can use bait files to take a sample of a virus (i.e. a copy of a program file that is infected by the virus). It is more practical to store and exchange a small, infected bait file, than to exchange a large application program that has been infected by the virus.
  • Anti-virus professionals can use bait files to study the behavior of a virus and evaluate detection methods. This is especially useful when the virus is polymorphic. In this case, the virus can be made to infect a large number of bait files. The infected files can be used to test whether a virus scanner detects all versions of the virus.
  • Some anti-virus software employs bait files that are accessed regularly. When these files are modified, the anti-virus software warns the user that a virus is probably active on the system.

Since bait files are used to detect the virus, or to make detection possible, a virus can benefit from not infecting them. Viruses typically do this by avoiding suspicious programs, such as small program files or programs that contain certain patterns of 'garbage instructions'.

A related strategy to make baiting difficult is sparse infection. Sometimes, sparse infectors do not infect a host file that would be a suitable candidate for infection in other circumstances. For example, a virus can decide on a random basis whether to infect a file or not, or a virus can only infect host files on particular days of the week.

Stealth

Some viruses try to trick antivirus software by intercepting its requests to the operating system. A virus can hide itself by intercepting the antivirus software’s request to read the file and passing the request to the virus, instead of the OS. The virus can then return an uninfected version of the file to the antivirus software, so that it seems that the file is "clean". Modern antivirus software employs various techniques to counter stealth mechanisms of viruses. The only completely reliable method to avoid stealth is to boot from a medium that is known to be clean.

Self-modification

Most modern antivirus programs try to find virus-patterns inside ordinary programs by scanning them for so-called virus signatures. A signature is a characteristic byte-pattern that is part of a certain virus or family of viruses. If a virus scanner finds such a pattern in a file, it notifies the user that the file is infected. The user can then delete, or (in some cases) "clean" or "heal" the infected file. Some viruses employ techniques that make detection by means of signatures difficult but probably not impossible. These viruses modify their code on each infection. That is, each infected file contains a different variant of the virus.

Encryption with a variable key

A more advanced method is the use of simple encryption to encipher the virus. In this case, the virus consists of a small decrypting module and an encrypted copy of the virus code. If the virus is encrypted with a different key for each infected file, the only part of the virus that remains constant is the decrypting module, which would (for example) be appended to the end. In this case, a virus scanner cannot directly detect the virus using signatures, but it can still detect the decrypting module, which still makes indirect detection of the virus possible. Since these would be symmetric keys, stored on the infected host, it is in fact entirely possible to decrypt the final virus, but this is probably not required, since self-modifying code is such a rarity that it may be reason for virus scanners to at least flag the file as suspicious.

An old, but compact, encryption involves XORing each byte in a virus with a constant, so that the exclusive-or operation had only to be repeated for decryption. It is suspicious for a code to modify itself, so the code to do the encryption/decryption may be part of the signature in many virus definitions.

Polymorphic code

Polymorphic code was the first technique that posed a serious threat to virus scanners. Just like regular encrypted viruses, a polymorphic virus infects files with an encrypted copy of itself, which is decoded by a decryption module. In the case of polymorphic viruses, however, this decryption module is also modified on each infection. A well-written polymorphic virus therefore has no parts which remain identical between infections, making it very difficult to detect directly using signatures. Antivirus software can detect it by decrypting the viruses using an emulator, or by statistical pattern analysis of the encrypted virus body. To enable polymorphic code, the virus has to have a polymorphic engine (also called mutating engine or mutation engine) somewhere in its encrypted body. See Polymorphic code for technical detail on how such engines operate.[21]

Some viruses employ polymorphic code in a way that constrains the mutation rate of the virus significantly. For example, a virus can be programmed to mutate only slightly over time, or it can be programmed to refrain from mutating when it infects a file on a computer that already contains copies of the virus. The advantage of using such slow polymorphic code is that it makes it more difficult for antivirus professionals to obtain representative samples of the virus, because bait files that are infected in one run will typically contain identical or similar samples of the virus. This will make it more likely that the detection by the virus scanner will be unreliable, and that some instances of the virus may be able to avoid detection.

Metamorphic code

To avoid being detected by emulation, some viruses rewrite themselves completely each time they are to infect new executables. Viruses that utilize this technique are said to be metamorphic. To enable metamorphism, a metamorphic engine is needed. A metamorphic virus is usually very large and complex. For example, W32/Simile consisted of over 14000 lines of Assembly language code, 90% of which is part of the metamorphic engine.[22][23]

Vulnerability and countermeasures

The vulnerability of operating systems to viruses

Just as genetic diversity in a population decreases the chance of a single disease wiping out a population, the diversity of software systems on a network similarly limits the destructive potential of viruses. This became a particular concern in the 1990s, when Microsoft gained market dominance in desktop operating systems and office suites. The users of Microsoft software (especially networking software such as Microsoft Outlook and Internet Explorer) are especially vulnerable to the spread of viruses. Microsoft software is targeted by virus writers due to their desktop dominance, and is often criticized for including many errors and holes for virus writers to exploit. Integrated and non-integrated Microsoft applications (such as Microsoft Office) and applications with scripting languages with access to the file system (for example Visual Basic Script (VBS), and applications with networking features) are also particularly vulnerable.

Although Windows is by far the most popular target operating system for virus writers, viruses also exist on other platforms. Any operating system that allows third-party programs to run can theoretically run viruses. Some operating systems are more secure than others. Unix-based operating systems (and NTFS-aware applications on Windows NT based platforms) only allow their users to run executables within their own protected memory space.

An Internet based experiment revealed that there were cases when people willingly pressed a particular button to download a virus. Security analyst Didier Stevens ran a half year advertising campaign on Google AdWords which said "Is your PC virus-free? Get it infected here!". The result was 409 clicks.[24][25]

As of 2006, there are relatively few security exploits targeting Mac OS X (with a Unix-based file system and kernel).[26] The number of viruses for the older Apple operating systems, known as Mac OS Classic, varies greatly from source to source, with Apple stating that there are only four known viruses, and independent sources stating there are as many as 63 viruses. Many Mac OS Classic viruses targeted the HyperCard authoring environment. The difference in virus vulnerability between Macs and Windows is a chief selling point, one that Apple uses in their Get a Mac advertising.[27] In January 2009, Symantec announced the discovery of a trojan that targets Macs.[28] This discovery did not gain much coverage until April 2009.[28]

While Linux, and Unix in general, has always natively blocked normal users from having access to make changes to the operating system environment, Windows users are generally not. This difference has continued partly due to the widespread use of administrator accounts in contemporary versions like XP. In 1997, when a virus for Linux was released – known as "Bliss" – leading antivirus vendors issued warnings that Unix-like systems could fall prey to viruses just like Windows.[29] The Bliss virus may be considered characteristic of viruses – as opposed to worms – on Unix systems. Bliss requires that the user run it explicitly, and it can only infect programs that the user has the access to modify. Unlike Windows users, most Unix users do not log in as an administrator user except to install or configure software; as a result, even if a user ran the virus, it could not harm their operating system. The Bliss virus never became widespread, and remains chiefly a research curiosity. Its creator later posted the source code to Usenet, allowing researchers to see how it worked.[30]

The role of software development

Because software is often designed with security features to prevent unauthorized use of system resources, many viruses must exploit software bugs in a system or application to spread. Software development strategies that produce large numbers of bugs will generally also produce potential exploits.

Anti-virus software and other preventive measures

Many users install anti-virus software that can detect and eliminate known viruses after the computer downloads or runs the executable. There are two common methods that an anti-virus software application uses to detect viruses. The first, and by far the most common method of virus detection is using a list of virus signature definitions. This works by examining the content of the computer's memory (its RAM, and boot sectors) and the files stored on fixed or removable drives (hard drives, floppy drives), and comparing those files against a database of known virus "signatures". The disadvantage of this detection method is that users are only protected from viruses that pre-date their last virus definition update. The second method is to use a heuristic algorithm to find viruses based on common behaviors. This method has the ability to detect novel viruses that anti-virus security firms have yet to create a signature for.

Some anti-virus programs are able to scan opened files in addition to sent and received e-mails "on the fly" in a similar manner. This practice is known as "on-access scanning". Anti-virus software does not change the underlying capability of host software to transmit viruses. Users must update their software regularly to patch security holes. Anti-virus software also needs to be regularly updated in order to recognize the latest threats.

One may also minimize the damage done by viruses by making regular backups of data (and the operating systems) on different media, that are either kept unconnected to the system (most of the time), read-only or not accessible for other reasons, such as using different file systems. This way, if data is lost through a virus, one can start again using the backup (which should preferably be recent).

If a backup session on optical media like CD and DVD is closed, it becomes read-only and can no longer be affected by a virus (so long as a virus or infected file was not copied onto the CD/DVD). Likewise, an operating system on a bootable CD can be used to start the computer if the installed operating systems become unusable. Backups on removable media must be carefully inspected before restoration. The Gammima virus, for example, propagates via removable flash drives.[31][32]

Recovery methods

Once a computer has been compromised by a virus, it is usually unsafe to continue using the same computer without completely reinstalling the operating system. However, there are a number of recovery options that exist after a computer has a virus. These actions depend on severity of the type of virus.

Virus removal

One possibility on Windows Me, Windows XP, Windows Vista and Windows 7 is a tool known as System Restore, which restores the registry and critical system files to a previous checkpoint. Often a virus will cause a system to hang, and a subsequent hard reboot will render a system restore point from the same day corrupt. Restore points from previous days should work provided the virus is not designed to corrupt the restore files or also exists in previous restore points.[33] Some viruses, however, disable System Restore and other important tools such as Task Manager and Command Prompt. An example of a virus that does this is CiaDoor. However, many such viruses can be removed by rebooting the computer, entering Windows safe mode, and then using system tools.

Administrators have the option to disable such tools from limited users for various reasons (for example, to reduce potential damage from and the spread of viruses). A virus can modify the registry to do the same even if the Administrator is controlling the computer; it blocks all users including the administrator from accessing the tools. The message "Task Manager has been disabled by your administrator" may be displayed, even to the administrator.[citation needed]

Users running a Microsoft operating system can access Microsoft's website to run a free scan, provided they have their 20-digit registration number. Many websites run by anti-virus software companies provide free online virus scanning, with limited cleaning facilities (the purpose of the sites is to sell anti-virus products). Some websites allow a single suspicious file to be checked by many antivirus programs in one operation.

Operating system reinstallation

Reinstalling the operating system is another approach to virus removal. It involves either reformatting the computer's hard drive and installing the OS and all programs from original media, or restoring the entire partition with a clean backup image. User data can be restored by booting from a Live CD, or putting the hard drive into another computer and booting from its operating system with great care not to infect the second computer by executing any infected programs on the original drive; and once the system has been restored precautions must be taken to avoid reinfection from a restored executable file.

These methods are simple to do, may be faster than disinfecting a computer, and are guaranteed to remove any malware. If the operating system and programs must be reinstalled from scratch, the time and effort to reinstall, reconfigure, and restore user preferences must be taken into account. Restoring from an image is much faster, totally safe, and restores the exact configuration to the state it was in when the image was made, with no further trouble.

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